A Lesson For Companies In The Healthcare Industry

Oakland Physicians Network Services (OPNS) is a very well-known physician organization that is based in Sylvan Lake, Michigan. They often work with physicians to increase their utilization scores, and have built a reputation for their outstanding service and integrity within the healthcare sector.

Diane Nardon is the Director of Finance and Operations at OPNS and a valued client of Effortless 24/7 for nearly one year, during which time she has been extremely happy with our services.

In the following editorial, Nardon discusses her trials and tribulations in relation to her company’s IT – and its connection to Effortless 24/7’s services.

A Few Glitches Before Perfection

Before our team started working with OPNS, they were facing several issues with their computer system. Some of their immediate problems included:

  • Hosted desktop model that was slow and killed their productivity
  • Systems were very slow
  • Links and browser windows would not open

It was vital that we implement several immediate solutions that would address the above issues. At the time, OPNS was not operating at their full potential and were not entirely secure from potential breaches of information.

Practice Makes Perfect

Our solution for OPNS involved the implementation of several new technologies and ongoing services that would promptly enhance their productivity and overall security.

Some of these amenities included:

  • Effortless Cloud solution
  • Dedicated hosted desktops
  • 24×7 helpdesk
  • All you can eat package with an unlimited number of servers (Exchange, SQL, SharePoint, Lync etc.)
  • Unlimited storage capacity
  • Internet Connectivity
  • Disaster Recovery

“We needed full time staff to do our core work, not to keep track of our server – that’s why we changed over to their cloud service.” Explains Nardon.

The Final Verdict

We are very pleased to say that OPNS is now operating on a more stable, holistic IT platform that works well and costs them much less than a full time IT staff member.

“Honesty and integrity are two words that I would use to describe the Effortless 24/7 team. They are very hands on, very attuned to our issues, and have experience with our problems. Also, I love their responsiveness.” Says Nardon.

Are you looking for an IT team that is honest and has your best interest in mind?

Contact us today at (248) 681-7722 or sales@effortless247.com.

Alexssa

Abizer and Effortless 24/7 have made a great improvement to our IT services. The installation went smooth and all issues are resolved quickly and professionally. We’ve been on board for almost a year and our productivity and satisfaction have increased drastically over our last provider.

  Diane Nardon, Director of Finance and Operations   

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